About Joy Blackwell
Your Trusted Payroll Partner
Founder & CEO, OpEx Consulting Group, LLC
Operational Infrastructure Is Leadership.
Payroll is not administrative.
It is financial accuracy, regulatory exposure, workforce trust, and enterprise continuity.
OpEx Consulting Group was founded to bring executive-level payroll and workforce infrastructure leadership to organizations navigating complexity, growth, and transition.
Joy Blackwell
Founder & CEO | Enterprise Payroll & Workforce Infrastructure Strategist
Joy Blackwell is a Director-level payroll and workforce operations leader with enterprise-scale delivery across multi-million-dollar organizations in staffing, energy, healthcare, and professional services.
With over two decades of experience overseeing full-cycle, multi-state payroll environments, Joy has led:
Large-scale payroll integrations during mergers and acquisitions
Multi-jurisdiction tax compliance strategy
System implementations and process modernization
Payroll accounting alignment with finance and revenue operations
High-volume staffing payroll infrastructure
Her expertise extends beyond payroll processing. She designs and stabilizes workforce infrastructure that protects organizations from compliance risk, operational disruption, and financial misalignment.
Infrastructure Before Growth
High-growth organizations often outpace their operational foundation.
During mergers, acquisitions, rapid hiring, or multi-state expansion, payroll becomes a critical point of exposure.
OpEx Consulting Group partners with leadership teams to:
Assess operational risk
Architect scalable payroll ecosystems
Align payroll with finance and reporting
Protect enterprise continuity during transformation
This is not vendor support. It is strategic oversight.
Joy’s leadership has supported organizations navigating:
Multi-state payroll complexity
Enterprise staffing environments
Rapid workforce scaling
Regulatory audits and tax exposure mitigation
System transitions and integrations
She operates at the intersection of payroll, compliance, finance, and operations — ensuring payroll infrastructure functions as a controlled, auditable, enterprise asset.
MY COMMITMENT TO YOU
What You Can Expect When You Work With Me
Accuracy – Your employees get paid correctly, on time, every time.
Compliance – Multi-state tax filing, regulatory requirements, and employment law adherence handled properly.
Responsiveness – Questions answered promptly, issues resolved quickly, direct access when you need it.
Transparency – Clear communication, honest pricing, no surprises.
Expertise – 25+ years of knowledge applied to your specific situation.
Partnership – I'm not just a vendor processing transactions; I'm a strategic partner invested in your success.
Why OpEx Consulting Group
Most payroll providers execute transactions.
OpEx Consulting Group provides:
Executive-level strategy
Infrastructure architecture
Governance and risk mitigation
Transformation leadership
Organizations engage OpEx when payroll cannot afford failure.
Joy's approach combines two critical elements that had never been integrated in the Texas market:
DEEP PAYROLL DOMAIN EXPERTISE
- 25+ years managing complex multi-state payroll operations
- Industry-specific knowledge of oil & gas and staffing challenges
- Hands-on experience with compliance across multiple jurisdictions
- Understanding of both technology capabilities and limitations
PROVEN OPERATIONAL EXCELLENCE METHODOLOGIES
- Systematic waste identification and elimination
- Process optimization and automation implementation
- Performance measurement and continuous improvement
- Risk mitigation and compliance assurance
"Most consultants apply generic business improvement methods to payroll without understanding the unique complexities," explains Joy. "Most payroll experts focus on compliance and processing without seeing the operational excellence opportunities.
OpEx Consulting Group works with organizations that require disciplined execution, executive clarity, and operational resilience.
For leadership teams navigating growth, acquisition, or complexity, payroll is not a function. It is infrastructure.
Based in Austin and proud to call Texas home, Joy serves clients across the state and nationwide. She's actively engaged in the professional community that supports Texas businesses:
